Privacy Policy

COLLECTION OF YOUR PERSONAL INFORMATION

Toto Pet Insurance and The Connected Pet Company, LLC (TCPC) collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. We also collect demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites. If you directly disclose personally identifiable information or personally sensitive data through Toto Pet Insurance public message boards, while Toto Pet Insurance does not collect this data, this information may be collected and used by others.

Note: Toto Pet Insurance does not read any of your private online communications.

USE OF YOUR PERSONAL INFORMATION

Toto Pet Insurance collects and uses your personal information to deliver the services you have requested. Toto Pet Insurance and The Connected Pet Company, LLC also uses your personally identifiable information to inform you of other products or services available from Toto Pet Insurance, other The Connected Pet Company properties and its affiliates. Toto Pet Insurance or other The Connected Pet Company properties may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. Toto Pet Insurance does not sell, rent or lease its customer lists to third parties. Toto Pet Insurance or other properties of TCPC may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Toto Pet Insurance may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Toto Pet Insurance or TCPC, and they are required to maintain the confidentiality of your information. Toto and TCPC also may share your personal information with third party retailers through which our products are offered. Those third parties and their affiliates may use the information in connection with their customer loyalty or rewards programs, and to market to you, and for other purposes. If you would like to opt out of such disclosure to non-affiliated third parties (other than those required or permitted by law), you may call us at 1-888-TOTOPET or write to us at the following address:

The Connected Pet Company, LLC 2801 E. Camelback Rd., Suite 200-58, Phoenix, AZ 85016.

SECURITY OF YOUR PERSONAL INFORMATION

Toto Pet Insurance and TCPC secures your personal information from unauthorized access, use or disclosure. Toto Pet Insurance secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.

CHANGES TO THIS STATEMENT

We will occasionally update this Privacy Policy to reflect company and customer feedback. We encourage you to periodically review this Policy to be informed of how Toto Pet Insurance and TCPC is protecting your information.

CONTACT INFORMATION

We welcome your comments regarding this Privacy Policy. If you believe that Toto Pet Insurance or TCPC has not adhered to this Policy, please contact us by email at privacy@myconnectedpet.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.